Platform Operations Analyst

About Us

Leap’s mission is to combat climate change by enabling a reliable electric grid that runs on clean energy. We play a crucial role in opening up wholesale energy markets to all distributed energy resources, enabling our partners to get paid for providing flexibility to the grid. 

At Leap, we believe in cross-functional collaboration, creative thinking to solve complex problems, and job enrichment. We are a mission-driven organization. Not only will your impact be felt within the day-to-day operations; together, we have the ability to make the world more sustainable and greener.

If you have more experience than is reflected here, that’s great! We’ll be pleased to exercise your broader/deeper skill set. We value inclusion and welcome diverse viewpoints.

Who are we looking for?

We’re seeking a driven and detail-oriented individual who will be responsible for executing on and improving Leap’s operations in wholesale electricity markets, particularly from a technical, data-driven perspective. 

This role will drive our day-to-day asset enrollment operations and is best suited for someone who has an eye for detail and building processes. As you become an expert in this role, there will be opportunities to build technical skills by automating as much of the process as you can. Additionally, there will be opportunities for strategic thinking by working with our product team to build the enrollment process into Leap’s platform and by expanding the enrollment process to new programs and markets.

This role could be a good fit if you: 

Must:

• Are interested in building complex processes, continuously improving operations, and learning and implementing optimization strategies
• Are detail-oriented and appreciate cross-referencing your work for accuracy
• 1-3 years exposure to programming languages, especially those used for data analysis such as Python, R, or Matlab
• Have an interest in growing your technical skills in Python. Strong familiarity with spreadsheets (e.g. Gsheets, Excel).
• Are willing to take ownership of regular reporting processes
• Are excited to work collaboratively in a team alongside a diverse group of amazingly talented and fun people, and at the same time are capable of driving work forward independently
• Can prioritize, juggle and execute tasks to work in a fast-paced startup environment
• Are comfortable working in a remote environment 

Plus:

• Have relevant coursework and/or professional experience in data management, analysis, scripting, and visualizations
• 0.5 - 2 years exposure to SQL, and an interest in growing your technical skills in SQL
• Have experience working with Snowflake
• Have experience in renewable energy, energy efficiency or energy trading
• Have experience in object-oriented programming

In this role you will: 

• Support the implementation of strategies and core processes required for participation across existing & new Leap programs in New York (NYISO), Texas (ERCOT), California (CAISO), New England (ISO-NE), the Mid-Atlantic (PJM) and other target Leap markets
• Manage day-to-day enrollment operations & processes (e.g. oversee meter authorization so they can participate in the electricity markets, registering meters in grid operator platforms, coordinating with utilities about enrollment data)
• Analyze energy market data in order to help evolve Leap’s market participation strategies.
• Develop scalable and automated enrollment processes using Python, SQL, and internal tools to support portfolio growth to 100,000+ devices.
• Collaborate with Leap’s Product and Engineering teams to give feedback on new enrollment features for our partners
• Drive documentation efforts across the team for key processes and ongoing improvements

What’s it like to work at Leap?

Product: At our core we are a tech company. We love technical challenges and build things that we are proud of and would like to use ourselves. Everyone is highly involved in building and designing our products, making them extremely valuable and a pleasure to use.

Purpose: Some of us worked in energy before, some of us haven’t. All of us would like to make a difference and do our part in helping the world move towards a more resilient grid run on renewable energy.

Fun: We work hard, but enjoy our time at work as well as outside of work. With the team spread out over multiple time zones we also embraced flexibility early on, and are focused on results instead of time spent in the office.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

What to expect from the screening process

Intro Chat: You’ll speak to a Recruiter about your background and interests and get a chance to learn more about Leap.  You’ll also have some time to ask questions.

Behavior Interview: Chat with your potential future Manager via Zoom - you’ll chat for about an hour with the Manager and one of the people with whom you’ll be working. What are we looking for at this stage: 

• Can the candidate provide the team with structure/guidance?
• Does the candidate have experience dealing with problems? How do they solve problems?
• How do they work cross-functionally? 
• How do they execute? How do they communicate (can they communicate downward, upward laterally)? 

You’ll also have some time to ask questions of the team.

Technical Interview: Chat with your potential future co-workers via Zoom - you’ll chat for about an hour with a few of the people with whom you’ll be collaborating. What are we looking for at this stage: 

• How do they work, make decisions and process information?
• In-depth understanding of their business development management & energy storage experience. 

You’ll also have some time to ask questions of the team.

Founder Interview: Chat with your potential future C-level executive via Zoom - you’ll chat for about 30 minutes with leadership.  What are we looking for at this stage: 

• Will this person bring an aspect of diverse opinions, experiences, and specialized skills which enhances not just the team, but the overall company culture.

You’ll also have some time to ask questions.

Our decision: If you’re selected, we’ll make an offer and open the avenues for communication with our team members to support you in making your decision. If you’re not selected in the current round, we promise to give you some context as to why not, if you’d find that useful. Keep in mind that we’re growing, and we expect there to be many future opportunities!

Background check: Will be completed.

Note that our clients are mostly US-based, and so we look for the ability to communicate with clarity in English, verbally and in writing.

Compensation & Benefits

Compensation 

We use a compensation calculator to keep the ranges as equitable as possible.  We start with a benchmark, then include a location factor and your experience level.

Benefits

• 100% Remote work with flexible schedule
• Healthcare + dental + vision coverage for you (and partner or family)
• 401(k) 
• Life, AD&D, and long-term disability insurance
• Paid parental leave 
• Employee Assistance Program
• Unlimited paid time off, holidays (3 weeks minimum/year are encouraged)